Q: How do I get the best results when searching for items on your website.

A: Our website search engine searches our website by product name. The best results are displayed by searching by product name in the singular. Ie instead of searching for jackets or rucksacks, more items will be displayed by searching for jacket or rucksack.

Q: Can I return items purchased as Christmas presents.

A: Any Items purchased from the 15th of November as a Christmas present can be returned to us for an exchange or refund until the 10th of January the following year.